⏰In a nutshell,
If the issue persists, please check if you purchased 'Alarmy Pro' from App Store, not in-app purchase.
Please check from App Store purchase history which exact product you purchased.
- Please follow the guide in this article and check your purchase history.
- Is 'Alarmy - remove ads' product in your history?
- If 'Alarmy - remove ads' product is not in your purchase history, the transaction might have failed or you could've bought 'Alarmy Pro'.
- If you downloaded 'Alarmy Pro', please download Alarmy Pro again here.
⏰Keep this in mind
Please kindly understand us for requesting you to check your information; we have no access to individual's purchase history.
If you could find your purchase but the problem persists, please contact us again!